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SHIPPING/ORDERS

  • HOW LONG WILL IT TAKE?
    LUZLI TEAM11:32 amJanuary 24th, 2019

    HOW LONG WILL IT TAKE?

    Most of our products are made to order and will take 4 to 6 weeks for manufacture. Some may...

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  • Where can I try the headphones before I buy them?
    Andrew4:10 pmJanuary 2nd, 2019

    Where can I try the headphones before I buy them?

    LUZLI works with a range of sales partners and retailers and a list will be provided on the website....

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  • Will you ship to my country?
    Andrew4:12 pmDecember 17th, 2018

    Will you ship to my country?

    LUZLI will ship worldwide from our Swiss workshop.

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  • What are the taxes?
    Andrew4:36 pmDecember 17th, 2018

    What are the taxes?

    If you order from a country that is part of the European Union, prices include VAT at 20 %....

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  • I WAS CHARGED IMPORT DUTIES/TAXES/VAT? WHY IS THIS?
    Andrew4:57 pmDecember 17th, 2018

    I WAS CHARGED IMPORT DUTIES/TAXES/VAT? WHY IS THIS?

    You may be responsible for any VAT/Import Taxes/Duties/Brokerage fees or other fees depending in your region. These are added...

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  • How long will it take to receive my order?
    Andrew4:13 pmJanuary 24th, 2019

    How long will it take to receive my order?

    Delivery should take between 2-4 working days from shipping date. Once your order has been shipped, you will receive a...

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  • How do you ship the products?
    Andrew12:22 pmDecember 17th, 2018

    How do you ship the products?

    We normally ship with DHL or FED-EX and will notify you when your product is ready to confirm the...

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